This 3-day programme aims to equip managers with perspectives and tools to better understand system complexity and to use systems thinking to formulate more effective strategies for problem solving and managing change.
A combination of learning methodologies will also be used. These include lectures, short presentations, videos, interactive learning activities, experiential learning, individual reflection, and group dialogue.
- What is Systems Leadership?
- Shifting to the Systems Perspective
- Systems Thinking Maxims; Understanding Complexity and Types of Problems; Complexity Mindset
- Mapping our Systems View
- Systemic Diagnosis
- Introduction to Levels of Perspective (LOP) Framework
- Overview of Language & Tools of Systems Thinking
- Reinforcing and Balancing Feedback
- Causal Loop Diagrams (CLDs)
- Behaviour-over-time Graphs (BOT graphs)
- Mapping Systemic Structures using Causal Loop Diagrams
- Systems Archetypes
- From Diagnostic to Systemic Intervention
- Developing Effective Interventions
- Identifying Systemic Interventions
- Practicing Systems Leadership and becoming an effective Systems Leader
- Revisit Systems Leadership Roles & Qualities of Systems Leaders
- What do effective Systems Leaders do? Map learning to Habits of Systems Leaders.
- 5 Stage View of becoming a Systems Leader
Key Learning Stages
The 3-Legged StoolIn today’s fast-paced world, we seldom have the appropriate time perspective when investing in the acquisition of new skills, wanting things to be available in bite-sized chunks that we can conveniently fit into our busy schedules, and wanting to see immediate results. This would be troublesome if we are interested in developing capabilities that are quite different from our current base of experience and skill. As such, the 3-Legged stool reveals the three core capabilities to support organizational learning which would enable us to articulate clear visions of what results we want, give us the capacity to have productive conversations about how to make those results happen, and provide us with the conceptual tools and thinking to manage the complexities involved.
Hierarchy of ChoicesChoices play an important role in exercising vision – without them, we can never make steps towards attaining what we want. Having the ability to take conscious steps towards turning idle dreams into concrete vision can give people the power to tap into their energy and commitment to turn them into reality. In this regard, the Hierarchy of Choices provides a framework for a logical order inherent in making choices, starting at the fundamental choice of purpose, where it and an individual’s or organisation’s core values are intertwined, before working upwards to the following tiers. With these core values and purpose internalised, there would be a clearer picture of the results being striven for, guided by the clarity of these choices at the base.
Learning OutcomesAt the end of the programme, you should be able to:
- Understand the concept of Systems Leadership.
- List and explain the key Systems Thinking maxims.
- Understand the concept of complexity and how it relates to the different types of problems.
- Understand what is a system view and know how to map one.
- Use Behaviour–Over-Time (BOT) Graphs to map co-relationships in systems.
- Use Levels of Perspective (LOP) as a diagnostic tool for complex problems.
- Construct Causal loop Diagrams (CLD) to respect systemic structures.
- Identify higher leverage actions for more effective system intervention.
- Identify the different Systems Archetypes and explain how to manage them effectively.
- List and explain the steps from systemic diagnosis to intervention.
- List the key system leadership principles and attributes of an effective Systems Leader.