SYSTEMS THINKING FOR PROBLEM SOLVING & COLLABORATION

Businesses are operating today marked by increasing complexity and uncertainty, frequently encountering a range of interconnected challenges. Often, these challenges are exacerbated by a fragmented understanding of the issues at hand, reminiscent of the parable of the blind men and the elephant, where each touches a different part and yet none can identify the animal. This scenario leads executives to repeatedly question, "What is the real problem here?"

This 1-day course is designed to equip participants with a robust framework for diagnosing problems through a Systems Thinking lens, emphasising the importance of comprehensive problem diagnosis to effectively ‘dissolving’ issues rather than just addressing surface symptoms. Participants will learn to view their workplace as a cohesive system by recognising the intricate interdependencies within.

Through this programme, participants will enhance their capacity to overcome complex problems through systems diagnosis, leading to sustained improvements and efficiency in the workplace. The focus on collaboration can help empower teams to harness collective insights, fostering a unified approach that minimises overlaps and closing gaps. By appreciating the big picture and understanding the interconnectedness of subsystems, participants will be equipped to devise strategies that boost operational effectiveness.

Understand the basics of Theory Building and Systemic Design as a Systems Thinker.

• Deconstruct complex problems by analyzing their components and interrelationships

• Integrate diverse stakeholder perspectives to develop a holistic and unified view of the situation

• Assess issues from a systemic viewpoint to comprehend their full scope and impact

• Differentiate between symptoms and root causes to accurately identify the problem's origin and potential

consequences

• Introducing to Systems Thinking

• Understanding Complexity in the workplace

• Using a Systems approach to Problem Solving

• Creating Systemic Structures to drive Collaboration 

• Seeking Alignment through Purpose and Vision

• Diagnosing using the Icerberg Model

1 day

Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers
Level 4 - Managers